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OUR BUSINESS IS BUILT ON THE BRILLIANT IDEAS AND UNWAVERING DEDICATION OF OUR PEOPLE. WE GO BEYOND EXCEPTIONAL EVERY DAY. TOGETHER, WE’RE SHAPING THE FUTURE OF DUBAI AND CONNECTING THE WORLD. AND THIS IS WHERE CREATING AMAZING CUSTOMER EXPERIENCES MEANS AN UNRIVALLED CAREER FOR YOU.


THIS IS WHERE WE MANAGE AIRPORT OPERATIONS THAT NEVER STOP RAISING THE BAR, MAKING THE CUSTOMER EXPERIENCE AMAZING. WHETHER IT’S ENABLING A SMOOTH JOURNEY OR TRANSFORMING PROFITABILITY, WE WANT OUR PEOPLE TO BE GAME CHANGERS. WE BELIEVE IN FRESH IDEAS, IN CHALLENGING CONVENTION, AND IN BECOMING THE WORLD’S BEST AIRPORT COMPANY.
Over 80% of Dubai’s population is from all over the world. That means international colleagues and an international mindset.There are more facilities, events, shops, activities than you could cover in a lifetime here in Dubai. Whether you prefer air-conditioned luxury or the great outdoors, there’s plenty to see and doIt’s easy to enjoy Dubai. There’s an affordable metro, buses and lots of taxis. Some months are too hot to walk here, so choose one of the many alternatives.
JOB PURPOSE

You will define & lead Dubai Airports design strategy ensuring it’s curated in all aspects; effectively applied within experience and product design development and implemented in line with the development plan.

You will translate the strategy into operational business plans for the design function aligning it with the development concept.

You will drive a culture for design that puts the customer at the center of the experience and product design process, with a focus on the emotional engagement of the customer.













QUALIFICATION 

 You will be educated to Degree level or equivalent in architecture engineering / engineering management, with an expertise in customer experience design, product design or infrastructure design. It is expected that you will have been in a senior management role for 10 years and above.







 Along with product and experience design, contribute to the formulation and implementation of Development Unit’s strategy, plan & manage the design strategy function budget.

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